Client Culture
Written by Maria Maceira
Introduction
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Defining Client Culture:
Comparing different definitions of culture
- Webster’s Dictionary
definition
culture : 5
- the integrated pattern of human knowledge,
belief, and behavior that depends upon man's capacity for learning and transmitting knowledge to succeeding generations
- the customary beliefs, social forms, and material traits
of a racial, religious, or social group
- the set of shared attitudes, values, goals, and
practices that characterizes a company or corporation
- State department of Mental Health (hand out on cultural competency)
- Your definition of client culture
- What do you think are the characteristics of Client Culture?
- What do we have in common?
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Client Culture: Impact upon Quality of Life /
Oppressive Mechanisms
oppression:
- something that oppresses especially in being an
unjust or excessive exercise of power
- a sense of being weighed down in body or mind
- diagnosis/labeling
- medication
- hospitalization
- societal/familial stigma
- economic impact
- housing
- feeling different
- culturally incompetent services
- forced treatment
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Client Culture: Empowerment
"If I am not for myself, who will be for me?
But if I am only for myself, what am I?
And if not now, when?"
Society only recognizes the rights of people when
they stand up and speak in one voice.
- Self-Help
- Advocacy and Support
- Education
- Alternative Mental Health Services
- Political Activism
How do we, persons who have been labeled or diagnosis
with a mental illness, impact the mental health system?
i.e. state mental health and county mental health staff,
insurance companies, pharmaceutical companies, etc.
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Client Culture: History of The Client Movement
- The beginning; how it came about
- Present day
- Hopes for the Future
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Client Culture: Personal Experiences
culture shock :
a sense of confusion and uncertainty sometimes with
feelings of anxiety that may affect people exposed
to an alien culture or environment without
adequate preparation
- Impact of Client Culture oppressive mechanisms on quality of life; cultural shock
- Personal Empowerment
- Steps to Success
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